Terms & Conditions - Customer Service | Jack Rudy Cocktail Co.
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Terms and Conditions

Return Information
You’ll love our products. If you don’t, send them back within 14 days and we’ll take care of it. We accept returns on any unopened, damaged, or unsatisfactory goods. Return requests are processed within 2-3 days. Any orders made that have not yet shipped can be cancelled.

Customer Service
Bottom line, we are a small company, and we are positioned to ensure your experience with us is pleasant. If it isn’t, send us an email. We’ll respond as quickly as possible.

All orders are shipped from Charleston via UPS Ground. Shipments are guaranteed to go out 2 days after an order is placed, but generally go out same or next day.

Privacy Notice
We don’t give away your information, because that’s not nice, and we are nice people.

Our site may use cookies to enhance the website user experience. Any information collected would be used to help personalize the user experience, improve our website, or send periodic emails (only if you opt-in to this service).

Sensitive and private data exchanged during the ordering process is done securely using a valid, trusted SSL certificate and the third party Authorize.net at checkout. Data is encrypted and protected with digital signatures.